Operating as FortressFX Ltd – This privacy policy (“Policy”) explains how FortressFX Ltd (“FortressFX”, “we”, or “us”) collects, uses, and protects your personal information across our websites, trading platforms, mobile applications, and any services linked to this Policy (collectively, the “Services”).

The Services include: (i) the FortressFX trading platform for forex, indices, commodities, metals, cryptocurrencies, and other CFDs; (ii) any FortressFX mobile or web-based trading application; (iii) client onboarding, account management, payment processing, and platform support features; and (iv) any other functionality or service offered by FortressFX Ltd via www.fortressfx.com.

Please read this Policy carefully as it forms part of FortressFX Ltd’s terms and conditions, and governs how we collect, store, and use your personal information.

If you accept or agree to this Policy on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to the terms of this Policy. In such cases, “you” and “your” refer to that company or entity.

Application of this Policy

For the purpose of data protection laws, FortressFX Ltd is the “controller” of personal data collected through fortressfx.com and its associated platforms. This Policy applies to all personal information collected from individual users, corporate clients, and their representatives in the course of using our Services.

This includes data submitted during registration, identity verification, communications, account funding, or any other interaction with FortressFX.

When You Contact Us

When you contact FortressFX by phone, email, live chat, or through any form on our platform, we collect the content of your communication along with any personal details you provide. This data is used to respond to your inquiries, resolve issues, and maintain records for customer service quality, legal purposes, or dispute resolution.

Please be aware that FortressFX may record and retain all communications for compliance and operational purposes.